
ALUKO
Shopify Payments Expert Fix Payout Holds Tax Verification Errors
Skills

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Work experience
Freelancer.com
Self-employed • 8 yrs 9 mos
E-Commerce Tax Verification Analyst
Jul 2022 - Mar 2025 • 2 yrs 8 mos
Focused on the intersection of tax compliance and payment gateway approval. Reviewed and formatted IRS Form CP575/147C and business formation documents to meet strict automated scanning criteria. Identified common rejection patterns in Shopify’s verification bot and engineered file metadata solutions to bypass false negatives. Ensured 100% data consistency between Shopify Settings, Stripe Connect, and official government filings.
Shopify Payments Risk Mitigation Specialist
Jun 2021 - Oct 2024 • 3 yrs 4 mos
Acted as an intermediary between merchants and payment risk teams to unlock frozen funds. Audited store settings against banking and tax documents to identify hidden character mismatches (commas, spaces, entity types). Successfully reinstated payouts for stores with revenues exceeding $50k/month. Created step-by-step appeal workflows that reduced hold resolution time from 3 weeks to under 72 hours.
Digital Finance Operations Manager
Nov 2021 - Aug 2024 • 2 yrs 9 mos
Managed financial settings and payout integrity for a portfolio of 15+ high-volume Shopify stores. Conducted routine audits of legal name, address, and EIN fields to proactively prevent payout interruptions. Collaborated with accountants to ensure business entity structures matched platform requirements. Implemented a "zero-downtime" fix strategy, ensuring stores continued selling while compliance issues were resolved in the background.