I offer you the possibility to either go with a standard gig format, or to work with your specific needs regarding hiring. For example, I was asked to guide/educate a buyer in filling in a quiz regarding customer service skills. Or to write an interview kit for a specific job (social workers, nurses, etc.). I am open and flexible and ready to help.
Standard gig: I will set up a competencies based interview toolkit and provide you with professional and actionable feed-back on your responses.
You will receive a 2 pages report with:
- The questions I used and what competency they targeted to reveal.
- Your answers with structured feed-back that will outline the strengths that emerged from the discussion and also the perceptions on your opportunities for improvement and advice on how to better sell your skills and experience.
I have vast experience in interviewing and hiring for large organizations for different roles (call center agents, technical support, management roles, etc.).
Examples of competencies:
- Communication skills
- Learning style
- Integrity, ethics and compliance
- Drive for results
- Problem solving
- Customer service skills
- Adaptability to change