Technical Support Engineer with more than 8 years of IT Support experience. Able to resolve all IT technical problem (OS/Software problems) and help with queries (Client/Server side) according to the client's demand through email or remote support. Software installation, plugins and solutions will also be provided and will meet the expectations of the client assuring high quality resolution in the below areas:
1. Software problem analysis, troubleshooting and resolution (Any Windows OS, Mac OS, MS Office product etc). 2. Software/Systems installation and configuration. 3. Mobile software installation and troubleshooting (iOS/Android).
Remote support using TeamViewer or any other tool suitable for you.
Initial response time: 1-2 days. If faster service needed, order the Extra fast package!
Remote Connection Support
2 days delivery3 Revisions
Resolve all technical issues. Plus, software installation and troubleshooting.