I will write you a formal complaints letter, if you send me details about the date, time and the instance involved. My fee is per paragraph. Therefore a standard three paragraph letter will be three gigs.
"Dear So and so
After having been a customer of your store for nearly two years, it was with utter dismay that I realized on the morning of the 25th of June 2014, that the packaging that you use for your everyday merchandise, is in fact not bio degradable, as you so eloquently state on your website!
Not only does this create a moral obligation on my part to expose you, but in essence it also places the burden on yourselves to address this issue and attend to my letter, in light of the serious nature it was written in..."