Hello, my name is Burhan Ahmed, from Indonesia. I would like to help your business with my ability to design or redesign a business process. I have understood about a business process and usually make it with BPMN.
BPMN or Business Process Model and Notation is a tools to make a business process, it is similar to flowchart but it is more complex than flowchart.
if you would like to do that, please call me for it.