Chaiheng

Executive Director

Pacific Commercial Investments • Full-time

Apr 2001 - Dec 2012 • 11 yrs 8 mos

Enterprise Operations and Business Continuity Owned end to end operations, ensured organisational stability, continuity, and performance through periods of financial pressure, restructuring, and change. Turnaround Management and Strategic Restructuring Led business turnaround initiatives, stabilised distressed operations, redesigning operating models, and executing recovery strategies to restore profitability and growth. Financial Management, Risk and Governance Managed financial performance, cash flow, liabilities, and internal controls while negotiating with banks, regulators, and creditors to mitigate risk and maintain solvency. Commercial Strategy, Market Entry and P&L Growth Developed data driven business cases, financial forecasts, and market entry strategies to secure franchising rights, partnerships, and new revenue streams. Stakeholder Management and Negotiation Managed complex relationships with boards, brand owners, financial institutions, regulators, and international partners across multiple jurisdictions. People Leadership and Workforce Stability Built and retained high performing teams through empathetic leadership, clear communication, and consistent performance management, resulting in sustained low attrition.

External Auditor

KPMG • Full-time

Jan 1994 - Jan 1999 • 5 yrs

Analysed financial data and reviewed business performance across industries. Developed strong analytical, reporting, and problem-solving skills.