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daisy_0214

Daisy H

@daisy_0214

I will plan your perfect trip to Japan with local insights

Japan
Japanese, English
About me
Hi, I’m a bilingual Japanese professional based in Tokyo with over 13 years of experience working in international environments. My background includes working for an award-winning airline and currently serving as an Executive Assistant to a foreign executive at a global company. Through these roles, I’ve developed strong communication, coordination, and customer service skills in both English and Japanese.... Read more

Skills

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daisy_0214
Daisy H
Offline • 
Average response time: 9 hours

See my services

Trip Plans
I will assist your trip to japan with local insights
From$10 / projectMore details
Proofreading
I will proofread and make your japanese sound natural
From$10 / projectMore details

Work experience

Executive Assistant

Leading Global Automotive Supplier • Full-time

Dec 2022 - Present • 3 yrs 5 mos

• Schedule Management: Organized meetings across Japan, US, and Europe while taking time zone differences into account, and coordinated appointments based on executive priorities. • Global Travel Support: Planned multi-country travel routes, handling all aspects including visas, accommodation, and local transportation for overseas trips. • Relationship Coordination: Served as a liaison between business units and departments, consolidating information and ensuring smooth reporting lines to the executive.

Customer Service Agent

Leading Global Airline • Full-time

Feb 2011 - Jul 2022 • 11 yrs 5 mos

• VIP & Multicultural Customer Service: Delivered high-level, personalized service to VIPs and passengers from diverse nationalities, religions, and cultural backgrounds by understanding and responding to individual needs. Key Achievements: • Delivery of High-Quality Service Under Pressure: Successfully managed operations in time-critical environments where every second counts. Provided top-tier service to a wide range of customers, including VIPs, by leveraging a deep understanding of multicultural needs, including religious and cultural considerations. • On-site Operations Management: Led ground operations as the on-site supervisor, overseeing outsourced staff and providing clear direction. Ensured safe operations and on-time departures through effective frontline leadership.