d
damaris_baraza

Damaris B

@damaris_baraza

Virtual Assistant, Social Media Management, Chat and Email Support

Kenya
English, Swahili
About me
I am a customer support and executive assistant with experience in live chat and email support. I provide friendly, clear, and fast communication to ensure customers feel valued and supported. I am skilled at managing multiple conversations, solving issues efficiently, and maintaining a professional yet engaging tone. I easily adapt to different brand voices and follow guidelines carefully. My focus is delivering outstanding customer experiences, improving satisfaction, and representing your brand professionally. I am reliable, detail-oriented, flexible, and available to start immediately.... Read more

Skills

d
damaris_baraza
Damaris B
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide the best customer experience
From$5 / projectMore details

Portfolio

Work experience

Milestones

Customer Service Representative

Milestones • Full-time

May 2022 - Apr 2024 • 1 yr 11 mos

• Handled omnichannel communication while managing multiple priorities • Resolved complex issues efficiently, improving customer satisfaction • Provided insights to improve operations and customer experience