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dany_boe05

Dany E

@dany_boe05

Administrative and Customer Success Specialist

Dominican Republic
Spanish, English, Portuguese
About me
I'm Dany, a Virtual Assistant with 5+ years of experience helping businesses and entrepreneurs stay organized, responsive, and productive, so they can focus on what actually grows their business. What I can do for you: Email & inbox management — zero backlog, fast responses Customer support — chat, email, and ticket resolution Administrative tasks — data entry, scheduling, CRM management Translation & content — Spanish, English, and Portuguese AI-assisted workflows — faster turnaround, smarter execution I work with AI tools daily to deliver results faster than traditional assistants.... Read more

Skills

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dany_boe05
Dany E
Offline • 

See my services

General Assistance
I will be your virtual assistant
From$30 / projectMore details
Translation
I will translate english to spanish professionally
From$15 / projectMore details

Portfolio

Work experience

Inbound Sales

Erchonia Corporation • Full-time

Dec 2025 - Apr 2026 • 4 mos

Consistently met or exceeded monthly revenue targets by converting high-volume inbound leads into paying customers through effective objection handling and real-time negotiation. Built a high-quality sales pipeline by accurately qualifying leads based on needs, budget, and purchasing authority — reducing wasted follow-up time for the team.

DEBT NEGOTIATOR

DebtPay • Freelance

Feb 2024 - Apr 2025 • 1 yr 2 mos

Achieved consistent positive feedback scores across a full client account portfolio by prioritizing satisfaction and proactive communication throughout the negotiation process. Reduced account resolution time by identifying performance gaps through data analysis and coordinating cross-team workflow improvements.

Continental

Customer support and admin assistant

Continental • Full-time

Aug 2023 - Jan 2024 • 5 mos

Improved operational continuity for a team of 10+ by managing calendars, communications, and documentation with zero missed deadlines during tenure. Contributed directly to process standardization initiatives in collaboration with HR and operations, reducing administrative errors and improving team efficiency.