I will monitor and manage computer network

monitor and manage computer network
monitor and manage computer network

Compare Packages

  $45 $55 $110




Description Essential Server Care Preferred Server Care Elite Server Care
  Hardware & software audits, LogMeIn Pro, Alert filtering,Ticket-based workflow,Ticket escalation includes all Essential features: Active Directory,Exchange,DHCP/IIS Emergency low disk space alert Key Features (includes all Essential & Preferred features) Assign maintenance/project tickets
Delivery time
  Select $45 Select $55 Select $110

About This Gig

Remote Monitoring and Management

GEMCOM’s RMM platform dramatically increases your operational efficiency. Our intuitive, SaaS-based management portal allows you to easily backup, monitor, troubleshoot, and maintain desktops, servers, mobile devices and other endpoints for your clients. 

We offer three distinct service levels, each targeted to suit specific requirements:

Essential Server Care For those that prefer a hands-on approach, Essential Care provides back-office monitoring that helps you reduce the time needed to filter alerts and research resolutions.

Preferred Server Care With Preferred Server Care, you can completely offload server monitoring and management to GEMCOM’s NOC. 

Elite Server Care If you need the best of the best, Elite Server Care has you covered. Our talented technical teams are ready to investigate and resolve all server issues, whether they are generated by our RMM alerts or raised by your team via our ticketing system. You benefit from the GEMCOM NOC critical notification and remediation teams, as well as the remote troubleshooting team for your service requests.