We will automatically monitor your website every 1 or 5 minutes (based on package you choose) and notify you if your website ever is down or fails to load and will also notify you if/when it comes back up. For the premium package, we will supply a dashboard that you can check at any time to see your overall uptime and quick stats.
This monitoring happens outside your website so we don't need any access to begin monitoring. We started this service because we had many clients who were experiencing downtime and didn't realize how often until we started monitoring it for them.
Websites go down for many reasons but most common are hosting problems which may not know about because your site may only be down 5-20 minutes but you could lose a valuable customer and not even know.