Below is a list of what I will/will not do, subject to change as per our consultation.
Will do Admin :
update server software, monitor servers conditions, install rootkit scanner, remove unwanted services, close unused ports, review disk usage and disk condition.
FTP/Account/Domain,user creation and removal if needed
>> Manage Access security
Disallow direct root access to the server
change default ssh port
request users to change passwords at least once every six months.
>>Basic system administration
Help reduce spam
Web/Dev : Will help with troubleshooting code and provide support if needed.
Troubleshooting errors such as 404, 500s and so on
Will not :
1. Install anything that will potentially conflict with WHM/cPanel as that would void your support with cPanel.2. Will install third party software as long as you are aware of the above.
3. will not remove data unless explicitly request via email/ticket