j
jodensam

Joden S

@jodensam

Client Relations Specialist l Logistic and Fulfilment Support

Philippines
English
About me
🌟Client Relations Specialist l Ecommerce Logistics & Fulfilment Coordinator🌟 I specialize in order processing, coordinating with fulfillment centers and 3PLs, tracking shipments, handling reshipments and refunds, resolving delivery issues, and ensuring smooth communication between support teams and warehouses. My role combines logistics and customer service to ensure orders are fulfilled accurately and delivered on time. 💡YOUR SUCCESS IS MY SUCCESS—let’s grow together. 🤝✨... Read more

Skills

j
jodensam
Joden S
Offline • 
Average response time: 11 hours

See my services

E-Commerce Management
I will handle your customer service for peptide brands
From$10 / projectMore details
E-Commerce Management
I will handle your ecommerce logistics and order fulfillment
From$10 / projectMore details

Work experience

Logistics & Fulfillment Coordinator

Pain Relief & Repair Lotion

Aug 2024 - Present • 1 yr 9 mos

I coordinated ecommerce order fulfilment with fulfilment centers and shipping partners to ensure accurate and timely deliveries. I handled delivery issues including delayed, missing, or damaged shipments and arranged reshipments or replacements as needed. I monitored recurring logistics issues and communicated updates with internal teams to support a smooth customer experience.