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kaiti_roberson

Kaiti Roberson

@kaiti_roberson

Dog Grooming Mentor and Business Consultant

United States
English
About me
Hi! I’m Kaiti, and I have over 10 years of experience in the dog grooming and pet care industry. I’ve worked in both corporate and private grooming salons, trained numerous groomers both in-person and remotely, and gained extensive knowledge of grooming operations and the pet service industry. Whether you’re a new groomer looking for guidance or a salon owner wanting to grow and streamline your grooming business, I’m here to provide practical advice based on real industry experience.... Read more

Skills

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kaiti_roberson
Kaiti Roberson
Offline • 
Average response time: 1 hour

See my services

Career Consulting
I will mentor new dog groomers and help grow your career
From$50 / projectMore details
Business Strategy & Innovation
I will help grow and organize your dog grooming business
From$50 / projectMore details

Portfolio

Work experience

Office Manager

Kristi’s Kritters Pet Grooming

Mar 2023 - Present • 3 yrs 2 mos

I remotely manage all sides of the business. I make the schedules for all employees, take customer calls, order supplies and stay in constant communication with clients, groomers and the owner to ensure the business is running smoothly. I set prices, policies and goals.

Salon manager

Pet supplies plus

Sep 2019 - May 2023 • 3 yrs 8 mos

With this company I worked in two different salons to train new groomers, introduce them to our programs and monitor their progress through grooming school. I worked closely with the district manager to discuss business ideas, implement post COVID policies and ensure our prices an quality of grooms were up to industry standards

Petco

Salon Manager

Petco

Aug 2017 - Sep 2019 • 2 yrs 1 mo

At this salon I managed 4 other groomers to ensure quality of groom a customer satisfaction. I was an integral part of the business side of grooming. I helped discuss pricing, packages, no show policy and customer retention.