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Full Stack Mobile App Developer
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noon
Full-time • 1 yr 8 mos
CS Agent – Escalation Team
Apr 2023 - Feb 2024 • 10 mos
Handled escalated customer complaints, de-escalated difficult situations, and maintained high service quality standards across all interactions.
Seller Support Agent
Feb 2022 - Dec 2022 • 10 mos
Provided technical and operational support to marketplace sellers. Identified recurring pain points and developed proactive solutions to reduce repeat contacts.