I will troubleshoot computer and printer issues

troubleshoot computer and printer issues

About This Gig

Ten years of Hands on Experience on Laptop servicing, printer servicing, service desk, system administration, incident management and change management

 Working knowledge of  Windows 7,  8, 10

LAN and WAN support

 Working knowledge of Incident Management and change management.

Attending Service Delivery Calls, conference calls with clients located at Australia, US, UK and India, co-ordinating with Service Desk for incident Management.

Extensive background in complex and challenging environments with proven ability to represent the company with Clients

Ensuring that all trouble tickets allocated are actioned, up-dated with all detail, resolved and closed within agreed SLA.

Support on Microsoft office suite

Good knowledge of IT and ITIL operation in a corporate sector.

Maintaining and managing network printers

Support for VPN users

Order Details

1 day delivery 1 Revision

windows and printer troubleshooting

servicing laptops, installing windows, ms office and other apps, printer servicing

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