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nasserilyas

Nasser Ilyas

@nasserilyas
Pakistan
English, Urdu
About me
Results driven professional with over 15 years of international experience in business development, operations, and customer service leadership. Proven track record in driving significant revenue growth, managing multi-million-dollar real estate projects, and leading high performing teams in fast paced environments. Expert in strategic management with a focus on delivering measurable results and operational excellence.... Read more

Skills

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nasserilyas
Nasser Ilyas
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for admin tasks
From$5 / projectMore details
Messaging & Emailing
I will manage customer support and communication professionally for your business
From$10 / projectMore details

Portfolio

Work experience

Self_Employed

Self Employed

Freelance • 12 yrs 6 mos

Business Development Manager (MDS IT Support Services, London)

Feb 2022 - Present • 4 yrs 3 mos

 Strategic growth leader responsible for securing high-value client contracts and strengthening international partnerships.  Achievement: Identified and secured several new client contracts within the first year, resulting in a 35% increase in annual revenue.

Director (SEM Builders & Real Estate)

Mar 2020 - Present • 6 yrs 2 mos

 Executive oversight of end-to-end residential construction operations, compliance, and budget management.  Achievement: Successfully oversaw the end-to-end construction and delivery of 5 residential projects, maintaining a 100% compliance rate with local building regulations.

Team Lead - Contact Centre (Now Software Ltd. Islamabad)

Mar 2018 - Apr 2020 • 2 yrs 1 mo

 Directed call center operations, including performance monitoring, recruitment, and staff coaching.  Achievement: Supervised a team of 15 agents, improving Average Handle Time (AHT) by 50% through targeted performance monitoring.