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$
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Nawa M.
@nawamukelabai
Operations Administrative Coordinator
Zambia
English
About me
Hello! I am a reliable virtual support assistant specializing in lead generation, appointment setting, live chat support, and administrative assistance. I help businesses find potential clients, organize communication tasks, and stay productive. I focus on delivering clean, well-organized work and maintaining professional communication at all times. My goal is to support entrepreneurs, startups, and online businesses so they can focus on growth and closing deals. I am committed to meeting deadlines and providing consistent, dependable support.
Skills
Nawa M.
Offline •
Average response time: 1 hour
See my services
General Assistance
I will your virtual assistant for data entry, admin tasks and research
Procurement & Vendor Management
I will do ecommerce product sourcing and supplier research
Work experience
Virtual Office Support Specialist
Horizon Global Services • Freelance
Oct 2024 - Aug 2025 • 10 mos
Provided administrative support to international clients, including CRM updates and project coordination. Handled customer communication, drafted emails, and created polished PowerPoint slides and basic spreadsheets. Managed data entry tasks with high accuracy and confidentiality. Supported e‑commerce clients with order tracking, customer inquiries, and product listing updates
Administrative & Operations Assistant
StellarWorks Africa • Full-time
Jan 2023 - Sep 2024 • 1 yr 8 mos
Oversaw day‑to‑day office operations, vendor coordination, and procurement tracking. Prepared internal documents, drafted reports, and maintained digital filing systems. Assisted with event coordination, travel bookings, and logistics planning. Monitored inventory, managed deliveries, and handled supplier communication.
Executive Virtual Assistant
NovaEdge Consulting • Freelance
May 2021 - Dec 2022 • 1 yr 7 mos
Managed executive calendars, coordinated cross‑timezone meetings, and prepared weekly briefs for leadership. Performed online research, created organized reports, and maintained company documentation. Streamlined email inbox by creating folders, filters, and prioritized response templates. Supported recruitment processes including job posting, interview scheduling, and candidate follow‑up.
