p
praveentharol

Praveen T

@praveentharol

Email Chat Support Expert

India
Hindi, English
About me
“I will write professional customer service responses or email replies” "I will provide chat support and conflict resolution for customer satisfaction"... Read more

Skills

p
praveentharol
Praveen T
Offline • 
Average response time: 1 hour

See my services

Email Copy
I will write professional customer service email and chat responses
From$5 / projectMore details

Work experience

Teleperformance

Customer service expert

Teleperformance • Full-time

Apr 2025 - Present • 1 yr 1 mo

💼 Experience: Customer Support Executive Company: Teleperformance Duration:1 Year Description: Worked as a Customer Support Executive handling international clients through email, chat, and voice support. Responsible for resolving customer queries, managing complaints, and ensuring high levels of customer satisfaction. Key Responsibilities: Handled customer queries via email and live chat in a professional and timely manner Resolved complaints related to orders, refunds, and service issues Maintained a polite and empathetic tone while dealing with difficult customers Followed company policies to provide accurate and consistent solutions Achieved targets for response time, quality, and customer satisfaction Skills Gained: Professional email writing Chat support communication Problem-solving and conflict resolution Customer satisfaction management