I am an eBay TOP RATED seller for more than 5 years, with huge experience of how to handle eBay customers and avoid Negative or Neutral feedback, as well as opened cases. It's ALL about customer care and it's been working for 98% of my sales!
You will get 2 professionally written letters, that communicate with my customers, and update them with the status of their order, while it is in transit from Hong Kong or China.
You will also get the tip of how to launch these letters automatically, without the need to send them manually.
It will save you BOTH the hassle of manually launch these letters and also reduce incidents with customers to the minimum, helping you maintain your 100% feedback rating
These 2 letter are real "LIFE SAVERS" to your eBay account.