I will set up shopify customer winback and reactivation systems


About this gig
Losing past customers is expensive.
Most Shopify stores focus only on getting new buyers while ignoring the customers who already trust their brand.
That kills long-term profit.
I will build a Shopify customer winback system that automatically reconnects with inactive customers and increases repeat purchases using strategic email and SMS automation.
What I can help you with:
- Shopify customer reactivation flows
- Klaviyo, Omnisend, Mailchimp, or Shopify Email setup
- Automated winback email campaigns
- SMS recovery automation
- Customer segmentation
- Discount and coupon strategies
- Retention funnel optimization
- Abandoned customer recovery
- Repeat purchase automation
- Analytics and conversion tracking
This service is designed for Shopify stores that want higher customer lifetime value and stronger retention without wasting money on constant new traffic.
MESSAGE ME BEFORE ORDERING IF YOU NEED A CUSTOM RETENTION STRATEGY OR ADVANCED AUTOMATION SETUP.
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Get to know Germain Mak
Shopify CRM and Customer Lifecycle Specialist
- FromUnited Kingdom
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English, French, Irish, Scottish Gaelic, Arabic
FAQ
Do you work with Klaviyo and Omnisend?
Yes. I work with Klaviyo, Omnisend, Mailchimp, Shopify Email, and similar Shopify marketing tools.
Will this increase repeat purchases?
The system is designed to improve customer retention and re-engagement, but results depend on your products, traffic quality, pricing, and offers.
Can you create the email content too?
Yes. I can help structure and write high-converting winback emails.
Do I need Shopify apps already installed?
Not necessarily. I can recommend and help install the right apps for your store.
Can you set up SMS winback campaigns?
Yes. SMS automation can be included in Standard or Premium packages.
Is this suitable for new Shopify stores?
Winback systems work best for stores with existing customer data and previous orders.

