I will build an ai call centre with CRM, SMS automation and reporting


About this gig
This service delivers a fully functional AI call centre system designed to handle inbound calls, SMS follow-ups, and structured CRM logging in one place.
I will build a dedicated AI call centre with voice agents that answer calls, capture caller details, apply routing rules, and log every interaction into a live CRM dashboard.
Each client receives their own isolated call centre setup, customised to business hours, call flows, and reporting needs.
WHAT THIS SYSTEM INCLUDES
AI voice agents for inbound calls
Call routing and handling rules
SMS notifications and follow-ups
Live CRM dashboard with call logs
Call transcripts and interaction history
Secure, private deployment per client
HOW IT RUNS
Natural AI voice via Twilio
Call analytics and summaries
SMS automation
Dedicated infrastructure per organisation
IMPORTANT PRICING NOTE
This gig covers the initial setup and deployment.
Ongoing hosting, monitoring, support, and AI usage are provided via a 399/month retainer, which includes a monthly allowance of AI usage credits.
Additional credits can be added if required.
BEST FOR
Agencies, growing businesses, call centres, and organisations needing visibility and control over inbound calls
Get to know Fresh Printz
ADHD Aware Automation Consultant, Bot Builder, Workflow Designer
- FromUnited Kingdom
- Member sinceOct 2024
- Last delivery7 months
Languages
English
Other Chatbot Development Services I Offer
FAQ
What makes this a call centre and not just a single AI agent?
What makes this a call centre and not just a single AI agent?
Is this system shared with other businesses?
No. Each client receives a fully isolated call centre setup with dedicated agents and private data.
What happens after the setup is complete?
After setup, the service runs on a £399/month retainer, which includes hosting, monitoring, support, and a monthly allowance of AI usage credits.
What are AI usage credits used for?
Credits cover call time, message handling, and processing. Most organisations stay within the included allowance. Extra credits can be added if required.
Can this integrate with our existing workflows?
Yes. Call handling rules, notifications, and logging can be aligned with your existing processes during setup.
Is this suitable for larger teams or multiple lines?
Yes. This setup is ideal for agencies, call centres, and organisations handling higher call volumes.
Is our data kept private and secure?
Yes. Each call centre deployment is isolated, and data is handled securely for your organisation only.

