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I will build your shopify retention system with email, SMS and automation flows
Germain Mak
About this gig
Most Shopify stores focus on getting sales but lose money by ignoring retention.
If your store isn't converting repeat customers, you're leaving serious revenue on the table.
I will build a high-converting Shopify retention system that keeps customers coming back using email, SMS, and automation.
What you get:
- Abandoned cart recovery flows
- Welcome & onboarding sequences
- Post-purchase & repeat buyer flows
- Email + SMS automation setup
- Customer segmentation (VIP, repeat, inactive)
- Conversion-focused messaging
Tools I work with:
Klaviyo, Omnisend, SMSBump, Shopify Email
This isn't just setup. I build systems designed to increase LTV and repeat purchases.
If you want predictable revenue from existing customers, this is where you start.
MESSAGE ME BEFORE ORDERING TO ALIGN ON YOUR STORE GOALS.
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Get to know Germain Mak
Germain Mak
Shopify CRM and Customer Lifecycle Specialist
- FromUnited Kingdom
- Member sinceMay 2026
- Avg. response time1 hour
Languages
English, French, Irish, Scottish Gaelic, Arabic
Hi, my name is Germain
I help Shopify brands turn one-time buyers into repeat customers through CRM systems, email flows, and lifecycle automation.
With 4+ years in eCommerce retention, I build Klaviyo, Omnisend, and customer journey systems that increase LTV and reduce churn.
From setup to optimization, I focus on real revenue impact.
Ready to fix your retention and scale profit? Let’s talk.
FAQ
Do I need Klaviyo or SMS tools already set up?
No. I can set everything up from scratch or optimize your current setup.
Will this increase my sales immediately?
No guarantees. But without retention systems, you’re definitely losing revenue.
Can you write the email copy?
Yes. All flows include conversion-focused messaging.
What industries do you work with?
Most Shopify niches. Message me if unsure.
Do you offer ongoing management?
Yes, but that’s a custom offer after initial setup.
