Managing under performing or difficult people at work is one of the most valuable workplace skills for every manager.
If you do this well you will be noticed by everyone... your colleagues, your manager and your customers!! Do it poorly and you will also be noticed???
If you are a manager then you will often come across staff who do not perform well... or who have conduct or behavior issues with you or their colleagues or customers.
Performance problems include not getting work done on time, not working to the standard needed, avoiding work they don't enjoy, not having the skills needed for the job... and many others.
Maybe conduct or behavior issues are more difficult to manage. These include being uncooperative, being in conflict with others, bullying people, unable to work as a team member, offending customers, aggressive behavior, being late for work and meetings... and many others!!!
If you have tried EVERYTHING to fix the problem now let's talk!!
Together we CAN FIX IT!!.
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