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Sebastian M
@sebatian2128
Bilingual English Spanish translator
Colombia
Spanish, English
About me
Hi! I’m a bilingual English–Spanish translator focused on clear and natural communication.
I provide accurate, manual translations that sound natural and professional, not robotic. I can help with documents, messages, and everyday communication in both languages.
I also assist in improving and correcting translations to ensure they read smoothly and make sense in the target language.
Reliable, detail-oriented, and committed to delivering high-quality work on time.
Skills
Sebastian M
Offline •
Average response time: 1 hour
See my services
Messaging & Emailing
I will be your virtual assistant for admin tasks
Work experience
Tenant relations representative
Customer Finder • Full-time
Feb 2025 - Present • 1 yr 3 mos
Provide customer service and support to tenants, handling inquiries related to leases, payments, and property services. Act as the main point of contact, ensuring clear and effective communication between residents and management. Assist with payment processing, account follow-ups, and resolution of billing concerns. Handle requests, complaints, and maintenance coordination while maintaining a professional and solution-oriented approach. Ensure a positive customer experience by addressing issues efficiently and maintaining strong attention to detail in a fast-paced environment.
Client Executive & Administrative support
Kaplan Strategies • Full-time
Apr 2023 - Jan 2025 • 1 yr 9 mos
Provided external customer service, acting as an intermediary between students and the institution. Assisted with immigration-related documentation and ensured compliance with legal requirements. Handled performance metrics and group targets, monitoring processes to ensure accuracy and efficiency. Managed payment collections, negotiated payment agreements, and processed refunds when necessary. Also handled banking dispute cases, providing support and documentation to defend transactions. Maintained clear communication and problem-solving in a fast-paced, detail-oriented environment.
Customer service
Aviation • Full-time
Feb 2022 - Jul 2022 • 5 mos
Provided customer service at the airport, assisting passengers during check-in and throughout their travel process. Handled special service requests, verified travel documentation, and guided passengers with questions related to their flights. Processed payments for additional services, fees, and taxes, ensuring accuracy and efficiency. Also managed the collection of penalty charges when applicable. Maintained a professional and helpful attitude in a fast-paced environment.
