Sam

Data Operations Analyst

dao • Full-time

Sep 2024 - Feb 2026 • 1 yr 5 mos

I managed daily logistics operations for a delivery network handling parcels, letters, and publications. I monitored KPIs, delivery performance, and service quality. I collected and validated operational data, then built reports to track delivery trends and productivity. I analyzed workflow issues and made changes to reduce delays. I worked with drivers, warehouse staff, and other teams to keep operations running smoothly.

Software Developer and Project Manager

The Simplicity Corp • Full-time

Apr 2022 - Jun 2024 • 2 yrs 2 mos

I built and maintained web applications using PHP, Laravel, JavaScript, React, and WordPress. I integrated REST APIs and JSON data flows between systems, and managed MySQL data, which improved backend performance by 35%. I built custom WordPress features that cut plugin dependency by 40%. I also coordinated project requirements, timelines, and testing with the team, and worked directly with clients to turn their requirements into working features.

Software Development

Tek2D

Aug 2020 - Mar 2022 • 1 yr 7 mos

I built and optimized client-facing websites using HTML5, CSS, JavaScript, WordPress, PHP, and MySQL. I integrated REST APIs, JSON, XML, and AJAX across more than 10 projects. I managed MySQL and PostgreSQL databases, which improved data retrieval and response time by 20%, and improved page load speed by 30% through performance work. I maintained GitHub repositories with the team and handled data validation and troubleshooting for high-traffic websites.