I do my work in Google Docs and will deliver a link to the Google Docs file. Please let me know when you place the order if you would like it in another format.
I have had requests to meet via video chat or even telephone. Not only is this against Fiverr's terms of service, but I am not available via chat. Also, while I don't mind being referred to a website for the material you want rewritten, if you refer me to a link with a survey or any other kind of block, I will report the message.