Do you need a business revamp? Let me help! With 5 years of customer experience in the banking sector, I can help you get the most pleasant experience for your customers. Whether it's arranging a replacement, a refund, promoting an event, or simply collecting feedback about a service delivered, I'm here to help you create good customer goodwill !
I can also perfom the following duties;
· Communicate with customers on client's behalf.
· Guaranteed customer service experience to customers
· Resolve Customer complaints
· Attract and Retain customers
· Promote return customers
· Email handling
· Social media communications
· Opens customer accounts by recording account information.
· Maintains customers records by updating account information.
· Maintain financial accounts
· Recommend potential products or services to management by collecting customer information and analyzing customer needs.
· Prepares product or service reports by collecting and analyzing customer information.
· Accurate team player and ensures timely deliveries