I will fix your computer by using remote connection, help you with some basic software installation, clean from viruses, speed up, optimize, give you advice etc.
What is remote connection?
Remote connection is the ability to get access to a computer. It is safe because there is a ID and unique PASSWORD, you give them to me and while the software is running on your computer I can access the computer until you (or I) close the program. It is 100% safe, you have full control and I can't connect again until you start the program and provide me the randomly generated password.