I will install and configure the SpiceWorks - All in One - helpdesk system. It will help prevent almost all IT issues before they occur. And when they do occur, it carries tools with it to help you and your team troubleshoot them. It also comes bundled with other modules, like: inventory management, vendor management, a troubleshooting console for each networked device, reporting, and much much more. I've used it for over 3yrs for the company that I work for, and it has proved to be an invaluable tool for me and my IT crew.
What you'll need to get started: - An AD (active directory) domain controller (Windows server OS - preferably 2008 or 2012) -Minimum requirements: 0-30 devices; 1-3 admins -Recommended requirements: 30-200 devices; 3-5 admins -Windows Security Center installed on all PCs (recommended)