
Aamna Arif
AI Automation Specialist
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Work experience
Receptionist Developer
Second Brain Healthcare • Full-time
May 2023 - Apr 2026 • 2 yrs 11 mos
AI Receptionist Developer & Deployment Specialist Developed, deployed and maintained AI-powered receptionist solutions to automate customer interactions and appointment management. Designed conversational AI workflows, integrated voice and chat systems, connected CRM and scheduling platforms and optimized user experience. Managed end-to-end deployment, testing, monitoring and performance improvements to ensure reliable and scalable operation. Collaborated with clients to customize AI assistants according to business requirements, improving response times, customer engagement and operational efficiency. Key Achievements: Built and deployed AI receptionist systems for customer support and appointment booking. Integrated AI solutions with CRM, calendar and communication platforms. Improved automation and reduced manual workload through intelligent conversational workflows. Optimized AI performance, accuracy and response quality. Managed deployment, maintenance and troubleshooting in production environments.
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r_eashaw

United Kingdom
Aamna was fantastic to work with. She built and configured our AI receptionist exactly as requested and was very responsive throughout the project. The system was thoroughly tested on her server before delivery, which gave us confidence that everything was working correctly. The AI handles patient inquiries...