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Fiverr Pro
English
$
USD
I will create shopify customer support templates and faqs
Ashwani Jindal
About this gig
I help Shopify stores build a clear, professional customer support system that saves time and keeps replies consistent.
I will create custom support templates and FAQs based on your store, policies, products, and brand tone. Every response is organized so you can quickly copy, paste, and adapt it when
customers contact you.
Your playbook can include:
- Shipping and delivery questions
- Order status and tracking
- Returns and refunds
- Cancellations and address changes
- Damaged or incorrect items
- Product questions
- Discount and promo issues
- Complaints and difficult customers
- FAQ responses
- Escalation guidance for complex issues
I do not use generic one-size-fits-all responses. I tailor the content to the information you provide and will not invent store policies that are not confirmed.
You will receive a clean, organized document that can be used by you or your support team.
Please send your store URL, shipping/return policies, and preferred brand tone when ordering.
The service is provided by a minor under an account owned by the parents of Aarav Jindal and managed by them.
Get to know Ashwani Jindal
Ashwani Jindal
ShortForm Video Editor Reels, TikTok YouTube Shorts
- FromCanada
- Member sinceSep 2026
- Avg. response time1 hour
Languages
English, Hindi, Punjabi, Urdu
I provide clean, engaging short-form video editing for Instagram Reels, TikTok and YouTube Shorts. I can turn raw footage into polished vertical videos with captions, smooth cuts, music, transitions, colour adjustments and strong pacing. I focus on professional, attention-grabbing edits with clear communication and on-time delivery.
Services on this account are provided by a minor under the supervision and management of the parent/legal guardian who owns this Fiverr account.
Other Customer Experience Management (CXM) Services I Offer
FAQ
Are the support replies customized to my store?
Yes. I tailor the templates and FAQs to your store, policies, products, and preferred brand tone.
What do you need from me to start?
Please send your Shopify store URL, shipping and return policies, product information, and the tone you want your customer support replies to use.
Will you invent refund or shipping policies for my store?
No. I only use information you provide or information clearly available on your store. If something is unclear, I will flag it instead of guessing.
What format will I receive?
You will receive a clean, organized document with your customer support templates and FAQs grouped by category for easy use.
What kinds of customer questions can you cover?
Common topics include shipping, tracking, returns, refunds, cancellations, damaged items, wrong orders, product questions, discounts, complaints, and general FAQs.
Can I request additional support replies or FAQs?
Yes. Additional templates and FAQs can be added through the Gig extras or through a custom order.
