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aarthi_selvam

Aarthi S

@aarthi_selvam

Salesforce Administrator

India
English
About me
Salesforce Certified Administrator with over 4 years of experience managing and optimising enterprise Salesforce environments for global clients across Sales Cloud and Service Cloud.Experienced in Salesforce administration,including Flow automation,user and permission management,data management, validation rules,Lightning App Builder,reports and dashboards,and territory management.Skilled in troubleshooting production issues,gathering requirements from stakeholders.Experienced in collaborating with third-party application teams to resolve integration issues,and renew self-signed certificates.... Read more

Skills

a
aarthi_selvam
Aarthi S
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will configure and troubleshoot your salesforce CRM
From$10 / projectMore details

Work experience

Cognizant

Cognizant

Full-time • 4 yrs 2 mos

SALESFORCE ADMINISTRATOR

Aug 2022 - May 2026 • 3 yrs 9 mos

Developed scalable Salesforce enhancements across Sales Cloud and Service Cloud using Flows, Validation rules, Page layouts, Lightning App Builder, Workflow rule migration, and troubleshooting bugs in Apex classes. Gathered requirements from stakeholders to implement effective solutions and kept records for issue tracking and problem resolutions. Managed user and profile configurations, permission sets, and record-level access, including user deactivation and access changes based on business requirements. Managed high-volume data loads using Data Loader and Salesforce Inspector, including data imports, data cleanup and field-level updates. Troubleshot and resolved Salesforce issues; received client appreciation for timely resolution. Managed SSO configurations and self-signed certificate renewals to ensure secure and smooth authentication Created and maintained reports and dashboards for multiple business units to help with reporting and decision-making.

Internship

Mar 2022 - Aug 2022 • 5 mos

* Worked on creating a declarative approach credit card and customer management system. * Gained hands-on expertise in configuration and sales cloud implementation. * Used security best practices to build field-level, object-level and record-level access controls. * Worked on flows, process builder, reports and dashboards, approval process, triggers and LWC. * Customized the user interface with page layouts, custom links, custom buttons and lightning app builder.