a
abarhane_saad

SAAD.A

@abarhane_saad

Customer Support and advisor specialist

Morocco
English, Arabic
About me
Hi, I’m Saad! A dedicated Customer Support Specialist with over a year of corporate experience managing high-volume chat and email queues under strict KPIs. Beyond troubleshooting and keeping customer satisfaction high, I bring strong analytical skills with hands-on knowledge in Microsoft Excel, SQL, and Power BI to help businesses clean data and optimize their operations. Whether you need an efficient chat support expert or help managing your business data, I’m here to deliver top-tier results. Let’s work together... Read more

Skills

a
abarhane_saad
SAAD.A
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will be your professional chat support and email customer service agent
From$5 / projectMore details

Work experience

Teleperformance

Customer Advisor

Teleperformance • Full-time

May 2025 - May 2026 • 1 yr

Assisted English-speaking customers through chat and email while maintaining high customer satisfaction. Resolved customer issues efficiently following company policies and quality standards. Handled multiple cases simultaneously in a fast-paced environment while meeting performance KPIs.