
Abdullah Bugra
Operations Systems and Workflow Automation Specialist
Skills

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Portfolio
Work experience
Operations Systems & Workflow Automation Specialist
Upwork • Freelance
Sep 2025 - Present • 11 mos
Designed and improved operations systems and automated workflows across CRM, reporting, spreadsheets, and business data. Work includes lead routing and follow-up, pipeline tracking, data cleanup and validation, recurring KPI reports, dashboard automation, CRM and spreadsheet synchronization, client onboarding, testing, error handling, and documentation.
Founder | Operations Systems & Workflow Automation
Yakında • Self-employed
Dec 2024 - Present • 1 yr 8 mos
Founded Operixon to design practical operations systems and automated workflows for CRM, lead management, reporting, data quality, and cross-tool coordination. Work includes process mapping, n8n workflows, API and webhook integrations, dashboards, approval steps, error handling, testing, and documentation.
Business Analyst & Product Management Intern
4ARC • Part-time
Jun 2024 - Aug 2024 • 2 mos
Analyzed product usage data and customer feedback to identify user needs and support product decisions. Wrote analytical SQL queries, contributed to dashboards using Power BI and Tableau, and participated in Agile processes including sprint meetings, backlog analysis, and user story preparation. Also supported predictive analysis and data-driven campaign recommendations.