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Fiverr Pro
English
$
USD
I will provide expert customer support, care as a customer service representative
Customer Success Specialist
Hi, I’m Abdul Raheem. I have over three years of experience working as a Customer Support Representative, along with a background in Computer Science. I’ve also worked as an influencer researcher, hel...
About this Gig
Are you looking for a reliable customer service representative, a dedicated customer support agent, a customer success manager, or a virtual assistant for appointment setting and business process outsourcing? Your search ends here!
Services I Offer:
1) Operations & Technical Support for SaaS products, IPTV platforms, Robot Management operations, courier/delivery companies, and healthcare businesses.
2) Ecommerce Customer Service for TikTok Shops, Amazon & Shopify store customer service, including Email support & live chat (1-min SLA), inbound/outbound calls, social media handling, order fulfillment, refunds, chargebacks, subscription management, and Complete Store Management
By working with me, you'll get:
- Top-notch Customer service.
- Dedicated agent focused on your tasks.
- Scalable support with extra agents if needed.
Platforms we have worked on:
- Shopify & Amazon Stores
- TikTok Shop
- Etsy
- Ebay
- Woocommerce
Tools we have experience with:
- Zendesk
- Gorgias
- Intercom
- Meta Business Suite
- HelpDesk
- Freshdesk
- Dialpads
- Re-Amaze
- Kustomer
- Dropshipping and many more tools.
Partner with me for exceptional customer support and scalable solutions that enable 24/7 operations.
My Portfolio
Other Customer Service Services I Offer
FAQ
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business. Whether it's a unique CRM, ERP, or any other platform specific to your operations, I'm committed to quickly getting up to speed to provide the best possible support for your customers.
Do you offer customer support for businesses not listed in your gig description?
Yes! My core skills and expertise can be applied across a wide range of industries. If your business isn’t listed, simply share the details with me, and I’ll be happy to provide customer support according to your needs.
What are your working hours for providing customer support or customer service?
I am available 24/7 to assist with your customer service needs. Feel free to reach out at any time, and I'll respond promptly!
What languages do you provide customer support in?
I provide customer support primarily in English. Whether it’s through email support, live chat support, social media service, or phone calls, I ensure clear and effective communication to assist your customers with their needs.
What specific platforms do you support for e-commerce customer service?
I support a wide range of e-commerce platforms for customer service, including Shopify, Amazon, Etsy, eBay, and WooCommerce. I’m experienced in managing various tasks such as order fulfillment, processing, scheduling, partial refunds, disputes, chargebacks, and more.
