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ABDULWAHAB M.
@abdulwahabmozed
Cvent Certified Expert, Technical Support Lead, Event and WebOps Specialist
Turkey
English, Amharic, Oromo
About me
Cvent Certified Expert with four years in event technology, technical support, and web operations. I build event websites, registration flows, email templates, attendee hubs, and mobile apps for clients across the US, MENA, and Europe. I have led B2B technical support in SLA driven environments, owning issues from first contact to resolution via Zendesk and Jira.
I manage WordPress sites, fix HTML and CSS issues, and troubleshoot integrations using Postman and REST APIs.
I started as a developer, so I can work at the platform level and explain things clearly to clients who are not technical.
Skills
ABDULWAHAB M.
Offline •
Average response time: 17 hours
See my services
Programming & Tech
I will design, set up, and manage cvent registration, event app, and attendee hub
Technical Support
I will solve IT windows mac o365 android and g suite
Work experience
IT Support and Web Consultant
Freelancing Career • Freelance
Feb 2024 - Present • 2 yrs 5 mos
Act as the main technical contact for clients, answering questions over chat and email and resolving platform, configuration, and integration problems. • Fix HTML and CSS issues in email templates and event pages so they show correctly in Outlook, Gmail, and Apple Mail. • Test REST API connections with Postman and Swagger and sort out errors between connected systems. • Write up common problems and their fixes so clients and teammates can solve them faster next time. • Keep clients informed on progress and timelines so expectations stay clear throughout the work.
2 Reviews
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Rating Breakdown
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1-2 out of 2 Reviews
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jackiebaker888
United States
Abdulwahab did an OUTSTANDING job with impeccable attention to detail and professional documentation. He’s polite, quick to respond, and fluent in communication, making collaboration seamless 🙌. Looking forward to the next project together!
Helpful?
logoball01
Pakistan
We were new to the Cvent platform and reached out to this freelancer for help. Not only did we make the right decision, we received service beyond our expectations. The professionalism and expertise were exactly what we were looking for. Quick responsiveness and delivery time was perfect. We will be using this freelancer for many projects to come.
Helpful?
1 person found this review helpful.
