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Fiverr Pro
English
$
USD
I will be your honest email customer support virtual assistant
Customer Support Representative for Email and Live Chat Support
Dedicated and results-driven Customer Service Professional with 3+ years of hands-on experience supporting high-volume Shopify stores. I specialize in email & live chat support, order management, refu...
About this Gig
Hi, Im Abdul, a professional Customer Support Virtual Assistant specializing in email and e-commerce customer support.
I can handle customer emails, order inquiries, tracking issues, refunds, returns, cancellations, complaints, and follow-ups while following your SOPs and guidelines.
I have experience working with Shopify, Gorgias, Zendesk, Freshdesk, Gmail, and Outlook.
Need to discuss your requirements? Im also available for video calls and online meetings whenever needed.
Let me handle your customer support so you can focus on growing your business!
Service type:
Non-technical support
Language:
Arabic
•
English
•
Spanish
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
•
Liveagent
Knowledge base software:
Document 360
•
Freshdesk
•
Freshservice
•
Zoho
My Portfolio
Other Customer Service Services I Offer
FAQ
What type of customer support do you provide?
I handle customer emails, order inquiries, tracking issues, refunds, returns, cancellations, complaints, and follow-ups.
Which platforms can you work with?
I can work with Shopify, Gorgias, Zendesk, Freshdesk, Gmail, Outlook, and other support platforms.
Are you available for video meetings?
Yes, I’m available for video calls and online meetings when required.
Are you available for ongoing customer support?
Yes, I’m available for ongoing customer support and can provide 24/7 availability without regular days off, depending on your requirements and agreed working hours.
