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abraao_vieira

Abraao Vieira

@abraao_vieira

Power BI, Data Analysis and Report Automation

Brazil
Portuguese
About me
I help turn operational data into clear dashboards and reliable reports. My experience in telecom Quality & Performance includes availability, SLA, mean time to resolution, and recurring tickets. I work with Power BI, DAX, SQL Server, Excel, Python, and Power Automate. I can build or improve dashboards, troubleshoot DAX measures and SQL queries, clean spreadsheets, and automate recurring reports. I prioritize written communication through Fiverr messages and use translation tools for English. Share your goals and data requirements so we can define a practical scope.... Read more

Skills

a
abraao_vieira
Abraao Vieira
Offline • 
Average response time: 1 hour

See my services

Data Dashboards
I will build a power bi dashboard from your excel or CSV data
From$45 / projectMore details
BI Analytics
I will fix your power bi dax measures and incorrect totals
From$25 / projectMore details

Portfolio

Work experience

IHS_Towers

Sr. Consultant, Quality & Performance - I-Systems

IHS Towers

Jun 2022 - Oct 2026 • 4 yrs 4 mos

Developed operational dashboards, management reports and KPIs to support performance analysis and decision-making in telecommunications. Defined business rules and structured database information for metrics covering availability, SLA, productivity, recurring tickets, queues and average service time. Queried, cleaned and structured data using SQL Server, Microsoft Access and DBeaver. Automated reporting, data extraction and consolidation with Power BI, Power Automate and Python. Contributed operational expertise to IAM and Salesforce implementation projects, helping define metrics and data requirements. Supported colleagues with SQL queries, dashboards, reports and automation, and investigated root causes and opportunities for process improvement. Held the Senior Consultant role until August 2024 and Sr. Consultant, Quality & Performance from September 2024.

Serviços_| Serede

Production Planning and Control Specialist

Serviços | Serede

May 2019 - Jun 2022 • 3 yrs 1 mo

Developed analytical tools to monitor productivity, work queues and operational KPIs. Analyzed operational demand and workforce capacity to support resource planning and budget constraints. Investigated data and root causes to identify process improvements and preventive actions. Served as the point of contact with the Systems team for routine automation, issue resolution and process optimization. Mapped, documented and standardized planning processes. This experience supports my work in dashboard design, operational reporting and turning business requirements into practical data analysis.