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abucaydryle

Dryle

@abucaydryle

Support Ambassador

Philippines
English
About me
Your Strategic Partner for Data, Support, and Business. Stop juggling the "extra work" and start scaling your business. I am a multi-industry specialist with expertise in Finance, Medical Data, and Travel Resolutions. Why hire me? Crisis Expert: I handle guest emergencies and complex resolutions with ease. Accuracy Driven: Expert in medical transcription and high-volume data entry. Growth Mindset: I don’t just finish tasks; I optimize them to help you grow. Entrust your daily operations to a proven professional. I’ll handle the details so you can focus on the big picture. Let’s go!... Read more

Skills

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abucaydryle
Dryle
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will expertly handle airbnb cohosting, virtual assistance, and guest communication
From$100 / projectMore details
Copy Paste
I will expertly manage your data and information to be organized
From$25 / projectMore details

Work experience

Support Ambassador

TDCX • Full-time

Mar 2025 - Dec 2025 • 9 mos

Resolutions Ambassador - Travel & Hospitality Highly skilled in managing immediate-response travel issues, specifically focusing on property access and emergency guest support. Experienced in coordinating rapid resolutions for high-stress scenarios like lockouts and key recoveries. I combine fast-paced problem-solving with a human-centric approach to ensure 100% guest satisfaction, ensuring that travelers feel supported and valued even in the most challenging circumstances.

Customer Service Representative

Foundever • Full-time

May 2023 - Sep 2024 • 1 yr 4 mos

Experienced in handling hybrid financial accounts, I provide seamless support across both phone and chat platforms. Beyond direct customer care, I served as a Chat POC, where I led floor-walking initiatives to assist my team with transaction accuracy and complex problem-solving. I thrive in fast-paced environments where precision and peer leadership are key.

Image Annotator

Isupporta • Full-time

Apr 2022 - Nov 2023 • 1 yr 7 mos

Image Annotation Specialist | Team Quality Lead Expert in feature-based image labeling with a strong focus on QA and productivity tracking. I lead team rounds to ensure top-tier accuracy while driving the group to surpass weekly volume targets, showcasing our team's high capacity and dedication to excellence.