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abuzaroor

Kefaya

@abuzaroor
Jordan
English
About me
Hi, I’m Kefaya, a Data Science and AI specialist with experience in machine learning, data analysis, and visualization. I work with Python, Excel, and Power BI to clean, analyze, and transform data into clear insights. I also have experience building and evaluating ML models, including a BioBERT project for biomedical data where I focused on model evaluation and improving outputs. I deliver accurate, structured, and fast results on time. ... Read more

Skills

a
abuzaroor
Kefaya
Offline • 
Average response time: 1 hour

See my services

AI Websites & Software
I will ai web applications with dashboards and machine learning
From$100 / projectMore details
Data Cleaning
I will clean, organize and format your excel or CSV data
From$15 / projectMore details

Portfolio

Work experience

Hospital_Records

AI & Software Development Intern

Hospital Records • Part-time

Oct 2025 - Feb 2026 • 4 mos

Participated in developing an AI-powered call center project designed to improve customer support and communication processes. Contributed to data preparation, AI model integration, and system testing while working within a healthcare environment. Company Name: Stanford Healthcare & Al Harameen Specialized Hospital I developed a full AI-powered Call Center web platform designed to improve customer service efficiency and reduce operational workload. The system includes an advanced dashboard for real-time data visualization and analytics, along with speech-to-text conversion to transcribe customer and agent conversations. It also features sentiment analysis to evaluate customer emotions and satisfaction levels, as well as an automated ticket classification system for handling complaints and requests. The platform is role-based, providing separate interfaces for employees and management, each tailored to their specific needs. This solution enhances response time, improves decision-making, and significantly reduces the need for large staffing through automation and AI-driven workflows.

Data Science & AI Intern

Banks • Part-time

Oct 2024 - Jan 2025 • 3 mos

Completed a training program at Jordan Islamic Bank where I gained practical experience in data analysis, business processes, and technology-driven solutions. Worked with data, reports, and gained exposure to real-world banking operations.