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$
USD
Rohail Addin
@addinn
Call Center KPI Dashboard, WFM CX Operations Expert
Pakistan
English, Arabic, Urdu, Pashto
About me
I help call centers and customer service teams improve performance with Excel dashboards, Power BI reports, SLA tracking, WFM analysis, and CX operations support.
I have hands-on experience in contact center operations, Cisco Webex CC, workforce management, agent scheduling, abandoned call analysis, KPI reporting, and customer support performance.
I can help with call center dashboards, agent productivity reports, QA scorecards, SOPs, and clear business insights.
Skills
Rohail Addin
Offline •
Average response time: 1 hour
See my services
Data Dashboards
I will create professional cc KPI dashboard in excel or power bi
BI Analytics
I will audit your call center to improve sla and reduce abandoned calls
