
Adeel Qureshi
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Hardworking,Professional,Reliable
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Work experience
Customer Success Manager
Playdek
May 2025 - Present • 1 yr 1 mo
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution. • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions. • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions. • Patched software and installed new versions to eliminate security problems and protect data. • Helped streamline repair processes and update procedures for support action consistency. • Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.
585 Reviews
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kyle_playdek
Repeat Client

United States
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kyle_playdek
Repeat Client

United States
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kyle_playdek
Repeat Client

United States
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kyle_playdek
Repeat Client

United States
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babakpezeshki

United States
Thank you for helping on this request. He was polite and worked well with me.
Seller's Response
