Adina S
Relationship Manager
Skills

See my services

Portfolio
Work experience
Emaar
Full-time • 6 yrs 3 mos
Relationship Manager
Jan 2025 - Present • 1 yr 5 mos
Currently working as a Relationship Manager within the Dubai real estate sector, managing client and investor portfolios across residential and off-plan projects. Note: Company listed above is system-selected due to platform limitations. I am currently working with a Dubai-based developer, Azizi Developments. In my role, I manage end-to-end client journeys, from initial enquiry through to transaction completion, working closely with buyers, investors, brokers, legal teams, and internal departments. This has developed my expertise in client communication, expectation management, stakeholder coordination, and delivering results in a fast-paced, high-value environment.
Sales Executive
Apr 2023 - Jan 2025 • 1 yr 9 mos
Note: Company listed above is system-selected due to platform limitations. My actual employer for this role was Southern Housing, UK. Worked as a Sales Executive within the UK housing sector, managing end-to-end customer journeys from initial enquiry through to completion. Acted as a key point of contact for buyers, handling communication by phone, email, and face-to-face while coordinating with solicitors, financial advisors, and internal teams. Maintained accurate CRM records, monitored transaction progress, followed up proactively, and supported documentation processes to ensure a smooth and professional client experience. This role strengthened my skills in customer service, stakeholder coordination, professional communication, and document handling.
Resident Liasion Officer
Mar 2020 - Apr 2023 • 3 yrs 1 mo
Note: Company listed above is system-selected due to platform limitations. My actual employer for this role was Southern Housing, UK. Worked as a Resident Liaison Officer within the UK housing sector, acting as a key point of contact for residents, contractors, and internal teams. I supported residents with enquiries, complaints, repairs, site visits, and service-related issues, ensuring all concerns were handled professionally and followed through to resolution. Managed multiple cases at once in a fast-paced environment, logging updates accurately, tracking progress, and maintaining clear communication throughout each stage. I regularly coordinated with contractors and internal departments to ensure issues were investigated, actions were completed, and residents remained informed. This role strengthened my skills in complaint handling, customer service, stakeholder coordination, administration, case management, problem solving, and professional communication. It also developed my ability to remain calm under pressure, manage sensitive situations, and deliver clear written and verbal updates.