
Adrian Falk
Designing high converting landing pages and email automation
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Work experience
Email Marketing & Lifecycle Automation Specialist
Klaviyo • Freelance
Apr 2019 - Present • 7 yrs 4 mos
Designed and optimized lifecycle email marketing strategies for Shopify stores, direct-to-consumer (DTC) brands, and e-commerce businesses using Klaviyo to improve customer engagement, retention, and revenue growth. Developed and implemented high-performing automated customer journeys, including Welcome Series, Abandoned Cart Recovery, Browse Abandonment, Post-Purchase Follow-up, Win-Back Campaigns, Customer Replenishment, Cross-Sell and Upsell Sequences, VIP Loyalty Programs, and Product Launch Email Flows. Leveraged advanced customer segmentation, behavioral triggers, dynamic content, and personalization to deliver relevant messaging at every stage of the customer lifecycle. Worked closely with merchants and cross-functional marketing teams to align email campaigns with seasonal promotions, product launches, and overall business objectives. Conducted A/B testing on subject lines, email copy, creative layouts, calls-to-action, send times, and audience segments to improve open rates, click-through rates, conversions, and customer lifetime value. Monitored campaign performance through analytics and reporting dashboards, using data-driven insights to refine automation workflows, enhance deliverability, maintain list hygiene, and identify new opportunities for revenue growth. Collaborated with designers, copywriters, and e-commerce specialists to ensure every campaign reflected brand consistency while delivering measurable business results and an exceptional customer experience.