Joao F

@aestherconsult

KPI Operations Consultant

United Kingdom

English, Portuguese, Spanish, German

About me

You found me — a business and operations professional with over 13 years of experience across hospitality, including restaurants, hotels, pubs and multi-revenue businesses. I help identify operational weaknesses and turn them into opportunities for improvement and growth. I view a business through the eyes of the customer, owner and manager, creating a multi-perspective approach to problem-solving. I analyse processes, simplify operations and identify practical opportunities to improve efficiency, profitability and customer experience through technology, automation and current market trends.... Read more

Skills