Hey, I'm Rachel — a UK-based operations and customer experience specialist with a track record of helping fast-growing tech companies scale without losing the quality of their customer relationships.
I've worked across some of the UK's most exciting startups — including Thriva, Penfold, and Jarvis — supporting everything from day-to-day customer operations to building the systems, workflows, and teams that allow businesses to grow sustainably.
Here to help the founder starting up or the business scaling up!
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