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Afrose
@afrose_adm
Atlassian Jira Administrator
India
English, Hindi, Telugu
About me
Senior Atlassian Administrator with 5+ years of experience in Jira Cloud, Jira Data Center, Jira Software, Jira Service Management (JSM), and Confluence. I specialize in Jira administration, workflows, custom fields, screens, schemes, permissions, dashboards, automation, JSM portals, request types, queues, SLAs, Assets/CMDB, Xray, Zephyr, Power BI, eazyBI, Jenkins integration, and Jira Data Center-to-Cloud migrations. I provide practical, reliable Atlassian solutions tailored to client requirements.
Skills
Afrose
Offline •
Average response time: 1 hour
See my services
Server Administration
I will be your jira atlassian administrator for jira cloud and jsm
Portfolio
Work experience
Senior Atlassian Administrator
Freelance • Freelance
Aug 2024 - Present • 2 yrs 2 mos
Managed Jira Cloud, Jira Data Center, Jira Software, Jira Service Management, and Confluence environments. Configured projects, workflows, screens, fields, schemes, permissions, notifications, dashboards, and automation. Implemented JSM portals, request types, queues, SLAs, approvals, Assets/CMDB, and ITSM processes. Supported Xray and Zephyr test management, Power BI/eazyBI reporting, Jenkins integration, and Jira Data Center-to-Cloud migration activities including readiness, testing, UAT, data validation, cutover, and hypercare.
