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ag1611

Akshit Gupta

@ag1611
India
English, Hindi
About me
I'm highly dedicated to the this task and have been working on multiple projects since a long time and can offer best service in given amount of time for AI ... Read more

Skills

a
ag1611
Akshit Gupta
Offline • 
Average response time: 1 hour

See my services

AI Implementation & Deployment
I will be an ai engineer with fast ships
From$110 / projectMore details

Work experience

American_Express

SWE intern

American Express • Part-time

May 2026 - Jul 2026 • 2 mos

• Improved retrieval quality by 12.8% (NDCG@10: 0.783 → 0.883) using a query-aware embedding dimension selector. • Reduced 13K monthly LLM inference calls by integrating the model into TechCare semantic issue-clustering pipeline. • Built an analytics framework over 60K+ escalated chats, identifying major knowledge gaps, automation opportunities. • Reduced engineer escalations by 30% by developing smart-routing and automated workflows across key products.