a
agaputro

Aga Putro Galis

@agaputro

Senior Client Bookings And Administration Lead

Indonesia
English, Indonesian
About me
Hello! I’m Aga, a Senior Client Bookings and Administration Lead based in Malang, Indonesia. With over 4 years of experience, I excel in managing client communications, streamlining booking systems, and providing top-tier administrative support. Whether you need help organizing schedules or managing daily operations, I am here to deliver efficient and reliable solutions to help your business grow smoothly.... Read more

Skills

a
agaputro
Aga Putro Galis
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your executive assistant for admin scheduling and client relations
From$15 / projectMore details

Work experience

Algorithmics_Global

Booking Manager Team Leade

Algorithmics Global • Full-time

Jul 2023 - Present • 3 yrs 3 mos

- Lead and mentor a team of booking coordinators, overseeing daily registration workflows to ensure seamless client onboarding. - Monitor database integrity and optimize booking systems to efficiently handle high volumes of class scheduling, reschedules, and tutor assignments. - Serve as the primary point of escalation for complex client inquiries and scheduling conflicts, maintaining a high standard of customer satisfaction. - Track team performance metrics and collaborate with management to streamline operational processes and reduce booking errors.